Shipping:  Norway 1 day

                      Europe: 1-2 days

                      Rest of world: 2-3 days


Dispatch:   ”If you place your order by 13:00 it will be sent out the same day”


Order tracking:   Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while your purchase is on its way to you. You will receive an SMS / E-mail notification after your order has been dispatched, follow the link provided and choose from a range of options including:

  - Rescheduling your delivery for a nominated day

  - Placing your shipment on hold if you are away from home

  - Arranging to collect your order from a DHL service point

  To find out if On Demand Delivery (ODD) is available in your country, visit


Returns:   If you need a Return Label, please email  with the following:
  - Your Name
  - Purchase Order no.
  - The Item(s) you wish to Return or Exchange for.

  - All returns must be shipped to HAGEBYVEGEN 40, 3734 Skien Norway


      A Return Label  and invoice will be sent via email within 24 hours



    Delivery Policy (for Tangible Goods)
    All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.